Operations audit

Find the problems worth solving first

Two people having a conversation across a table in a softly lit room, with the woman’s back toward the camera and the man facing forward.
Overview

Our proprietary Operations Audit is a two-week, deep dive that tells you exactly where your operations are breaking down and what to do about it.

What’s included

Eyebrow text

Process mapping

We document your existing workflows from end to end, identifying where handoffs break down and where work is getting stuck.

number
This is some text inside of a div block.
Eyebrow text

Team interviews

We speak directly with the people doing the work. Frontline insights surface problems that never make it into leadership meetings.

number
This is some text inside of a div block.
Eyebrow text

Systems review

We assess the systems your team relies on, identifying gaps, redundancies and where technology is creating friction rather than reducing it.

number
This is some text inside of a div block.
Eyebrow text

Priority report

Every audit closes with a prioritized list of recommendations – ranked by impact and effort so you know exactly where to focus first.

number
This is some text inside of a div block.
Process

From start to finish in two weeks

1

Kickoff and scoping

1 day

We begin with a one-day session with your leadership team to align on priorities, confirm access to key data and establish the scope – ensuring we focus on the areas that matter most.

2

On-site immersion

4 days

Over the first week we embed with your team, observing day-to-day operations, mapping existing workflows and conducting structured interviews with department leads and frontline staff.

3

Analysis and synthesis

3 days

In week two we step back and analyze everything we've gathered. We identify patterns, root causes and the highest-leverage opportunities for improvement across your operations.

4

Findings presentation

2 days

We close the engagement with a structured presentation of our findings to your leadership team – walking through every recommendation and a suggested sequence for implementation.

Two people working on laptops in a modern cafe with hanging lights, potted plants, and Amsterdam map artwork.
Deliverables

Clarity you can act on immediately

A complete map of your current operational workflows

A prioritized list of opportunities ranked by impact and effort

Root cause analysis for your top 3-5 bottlenecks

Recommended implementation sequence

60-minute debrief session with the Meridian team

Who it’s for

We work with a small number of clients

Aerial view of a container yard with several red automated guided vehicles transporting cargo containers numbered 825, 811, 855, and 711.

Fast-growing companies

You've grown quickly and your operations haven't kept pace. The cracks are showing and you need to know where to focus before things get worse.

Group of young people working on laptops around a wooden table in a casual office setting.

Post-acquisition teams

You've recently acquired a business or merged teams and need an honest picture of what you're working with before you start making changes.

Orange forklift inside a warehouse with stacks of wood panels and a blurred person walking nearby.

Established operators

Your business is running but not efficiently. You know there's room to improve – you just need someone to tell you where the highest-leverage opportunities actually are.

FAQ

Everything you need to know before starting

What happens on the Growth Discovery Call?

We talk through where your business is today, where you want it to go, and what’s getting in the way. You’ll leave with an honest view and a recommended next step, even if that step doesn’t involve us.

Is everything confidential?

Yes. Every engagement is under NDA, and we’re happy to sign one before the first conversation. Many leaders come to us with sensitive growth decisions they can’t yet discuss internally.

How does the 90-Day Growth Sprint work?

It’s a focused push to find, test and launch your next growth opportunity in one quarter. We start by benchmarking where you stand, then work with your team to prioritize the best opportunity, build the plan and deliver early, measurable wins that build momentum to scale.

Do we need to prepare anything for the call?

No. Come as you are. If we work together, we’ll ask for access to the right people, data and documents, but the Growth Discovery Call needs nothing from you.

Who do you work with?

Lenders, insurers, appraisers, law firms, developers and the businesses that serve them across the real estate value chain, from growth-stage firms to large enterprises.

Will we work with you directly?

Yes. You work directly with our senior advisors, who bring more than 20 years of experience across banking, real estate and innovation, without the overhead of a large consulting firm.

What happens after an engagement ends?

You keep the plan, the measures and the momentum. Many clients continue with Growth Intelligence to measure progress, monitor the market and competitors, and change course before growth stalls.

Buy template